February 15, 2016

FAQs

FAQ’S

 

Q: How do you work with squirmy pets?

I believe that challenging pets are a blessing; they keep me alert, sharp and open to new solutions to address individual needs.

The first behavioral examination with a new pet client provides feedback on how the pet may experience drug-free teeth cleaning. For instance, certain breeds have particular behavior tendencies and anatomy differences. For example, short-nosed dogs like pugs need different positioning than others. The pet’s current dental issues could play a role in being face shy. Other factors unique to each pet include temperament, any history of mishandling, or trust and dominance issues. These and other intuitive factors help me understand and get a feel of your pet.

Through a gentle and confident approach, I help dogs and cats relax through a variety of techniques. I communicate verbally by using a tone and language that is appropriate for the situation calmly and assertively. I also interact with your pet through assured, comfortable handling while respecting your pet’s space. Most dogs and cats are a great candidate for drug-free teeth cleaning, however, for some this method of cleaning is not suitable.

Q: How is the cleaning done?

In most cases, pets are positioned on my lap on a comfy blanket with plenty of support to make them feel comfortable. This way I have easy access to every area of the mouth. After easing into this submissive position, the necessary tools and their different sounds, as well as a variety of holds are carefully introduced. Slowly, all teeth are cleaned in a straightforward and friendly fashion.

IMG_7550My goal is to satisfy all parties – dogs, cats, you, and myself. I want to see happy dogs and cats even after the teeth cleaning is finished. Therefore, I do everything to make sure that we are all comfortable and relaxed as much as possible, and that I handle your pet in the most appropriate and gentle way prior, during, and after the cleaning.

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Q: First time at Pearly Whites for Pets?

No worries, your pet will be in good hands.

This is what you need to know:

  • Book the 1st Visit package.
  • Be on time for your appointment.
  • If you can, arrive a few minutes early and allow your dog a short walk.
  • Keep your dog on the leash at all times.
  • Cats must be in an appropriate carrier.
  • Bring nothing but your positive attitude and a happy smile.

I prefer to work with your pet alone. I find that it is easier for my four-legged clients to settle down without the presence of the guardians. Since the current set up does not allow you to stay in the building, I kindly ask you to plan ahead and find something to do in the area. Have a coffee in the nearby coffee shops, a quick lunch, do some shopping or just explore the beautiful downtown area and be back for your pet at the end of the cleaning.
I appreciate your understanding!

Q: Can you show me what to expect? 

Authenticity and integrity are two of my highly regarded qualities which I hope to project through my work, work ethics and personal interactions with pets and people. You can always expect me to be honest, caring, and transparent.

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Q: Can cats receive drug-free teeth cleaning?

Yes, most cats are comfortable with the drug-free teeth cleaning process. The initial one-on-one behavioral examination will determine whether your cat is a candidate for this procedure.

Q: What if my dog or cat has a loose tooth?

Loose teeth indicate that there are dental issues already present and only veterinarians have the insights to deal with such issues. If I discover a loose tooth during the cleaning, I will advise you to seek veterinarian help to explore your pet’s teeth cleaning options and investigate the matter further.

Q: How long does it take to clean a dog’s or cat’s teeth?

Generally speaking, it should not take longer than one hour. This, however, can vary as individual needs and differences are respected and handled accordingly, which could result in a more extended session.

Q: When will Pearly Whites for Pets be in my neighborhood?

Currently, Peary Whites for Pets services are available in Barrie, Ontario with occasional clinics in the Greater Toronto Area (GTA). The information on locations is posted on Facebook on a regular basis and communicated via e-Newsletter – subscribe here.

Q: What happens if my dog or cat bites you during a session, will I be liable?

No, Pearly Whites For Pets is responsible for proper handling of every client.

Q: How much does one drug-free pet teeth cleaning session cost?

We have 3 different pricing options depending on the needs of you and your pets. Please visit our Home page for details.

Q: Does it cost less if I schedule more frequent appointments?

Pearly Whites offers a variety of different options based on the frequency of your visits to suit individual needs. You are welcome to visit the Home page for details.

Q: My dog is gigantic/tiny, does it cost more/less?

Our pricing for drug-free pet teeth cleaning is based on the frequency of visits rather than the size of your pet. Please visit the Home page for details. Challenging behavior arises from the ‘spirit’, the physical parameters often only play a small role.

Q: Why does the 1st Visit cost more than the 12+ months visit?

In our 1st Visit, I will meet you and walk you through the process. Getting to know each other and easing into the new process can take some time. Consequently, drug-free pet teeth cleaning often takes longer the first time. By the second and subsequent sessions, your pet is familiar with me and the cleaning, the accompanying smells, noises, and touch. Just like grooming and nail clipping, on following visits, pets know what to expect which allow work proceed even more efficiently each time.

Q: How do you take payment?

The preferred method of payment is cash or cheque. However, VISA and MasterCard are accepted as well as Email Money Transfer.

Q: Do I have to pay when I book the session?

No, it is not required. You only pay after the cleaning is completed.

Q: Do I pay if my dog or cat cannot receive the service?

No, if the cleaning cannot happen for any reason, there will be no charge.

Q; What is PMA? PMA-logo

I am a proud member of the Pastoral Medical Association (PMA). To learn more about the PMA, I encourage you to visit their website

To provide services, it now requires that you register as Guest Member of the Association which will allow the Pastoral Medical Association to respond to any issues that arise from services provided by Pearly Whites For Pets; which means confidence and credibility.

There is no cost to a Guest Membership, nor any obligation for further commitments as a Guest Member.

The PMA form is now available for download.

PMA form

 Q: Is there any paperwork that I need to complete prior the cleaning? 

Yes, I work with two forms that need to be acknowledged and signed. You can print, and complete both and bring with you to your appointment or you are welcome to complete them at the office. 

Intake form

PMA form 

Q: Can I stay while you work with my dog or cat?

I prefer to work with your pet alone. I find that it is easier for my clients to ease into the new situation without the presence of the guardians.
Since the current set up does not allow you to stay in the building, I will kindly ask you to plan ahead and find something to do in the area. Have a coffee in the nearby coffee shops, a quick lunch, or just explore the beautiful downtown area and be back for your pet at the end of the cleaning.
I appreciate your understanding!

Q: My vet says drug-free pet teeth cleaning is dangerous – should I be worried?

With very few exceptions, veterinarians are unfamiliar with the processes and protocols of drug-free pet teeth cleaning.

As a result of extensive learning and training in safe and efficient techniques, I use a variety of different modalities to suit each pet’s individual needs. These were developed by professionals, including veterinarians, from a variety of health and animal-related fields. Furthermore, I continue to update my education on all aspects of teeth cleaning, from safe pet handling, scaling techniques to the most advanced tools available.

Anesthesia-free teeth cleaning is not dangerous when performed properly.